Let's Start aConversation

Ready to transform your NDIS care delivery? Our team is here to help you get started, answer questions, or provide a personalized demonstration.

How Can We Help?

Choose the best way to connect with our team

Phone Support
Speak directly with our support team
08 7134 3174
Mon-Fri 8AM-6PM AEST
Email Support
Get detailed help via email
hello@empwrconnect.com.au
Response within 4 hours
Live Chat
Instant help when you need it
Available in platform
Mon-Fri 8AM-8PM AEST
Book a Demo
See EMPWR Connect in action
Schedule online
Flexible scheduling

Send Us a Message

Please fill out the form with your enquiry; and we'll get back to you within 6 hours. For urgent matters, please call us directly.

How We Support You Online

Video Consultations

Face-to-face meetings via secure video calls
Available Australia-wide

Screen Sharing Support

Real-time technical assistance and training
Mon-Fri 8AM-6PM AEST

Online Training Sessions

Comprehensive platform training for your team
Flexible scheduling

Digital Resources

24/7 access to guides, tutorials, and documentation
Always available

Business Hours

Monday - Friday8:00 AM - 6:00 PM AEST
Saturday9:00 AM - 1:00 PM AEST
SundayClosed

Emergency Support: 24/7 remote technical support available for critical issues

Frequently Asked Questions

Quick answers to common questions about EMPWR Connect

How quickly can we get started?

Most organizations are up and running within 2-3 weeks. Our implementation team provides full support including data migration, staff training, and ongoing assistance.

Is my data secure?

Absolutely. We use enterprise-grade security with end-to-end encryption, regular security audits, and comply with all Australian privacy and healthcare data regulations.

Do you offer training?

Yes! We provide comprehensive training including live sessions, video tutorials, documentation, and ongoing support to ensure your team gets the most out of EMPWR Connect.

Can I integrate with existing systems?

EMPWR Connect integrates with popular accounting, payroll, and healthcare systems. Our team can help assess your current setup and plan the best integration approach.